BSH Gold

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

If the item has been damaged during shipment, please provide us with a picture of the damaged item before returning your item. Without a picture, we will not be able to offer a refund or exchange.

There are certain situations where only partial refunds are granted (if applicable):

Any item not in its original condition is damaged or missing parts for reasons not due to our error

Any item that is returned more than 10 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at inspirationalteess@gmail.com.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange because of sizing you will be charged a $7.00 restocking fee. (be sure to use the sizing charts included with each item before ordering) If you need to exchange it for the same item, send us an email at inspirationalteess@gmail.com and send your item to 20506 Patriot Park Lane, Katy TX 77449, United States.

Shipping

To return your product, you should mail your product to 20506 Patriot Park Lane, Katy TX 77449, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

We use USPS for smaller shipping and UPS for bigger bulk shippings. We provide free shipping on smaller orders under three items. For big group orders of four or more items we add on a shipping cost of $1.99 per item.